Check that your pack is genuine.
Every NovaCell pack carries a unique authenticity code. Enter it below to confirm the product and lot, and to see whether the code has been checked before.
Enter your code
Letters and numbers only. Dashes are added for you.
How the check works
- Find the code
The authenticity code is printed on the pack.
- Enter it here
The code is checked against the register of every pack NovaCell has released.
- Read the result
A genuine code shows its product and lot. The first check is recorded, so if a code was checked before, you will see when.
Checked before, but not by you? The code may have been copied from a genuine pack. Keep the pack and contact us with the code.
How to spot a copy.
Check these six points on the pack itself. A copy usually gets at least one of them wrong.
Authenticity code
Every pack carries a unique code. A genuine code is recognised here, and a copied code shows up as checked before.
Seals on both ends
Tamper evident seals close both ends of every box. Do not accept a pack with a broken, lifted or re-glued seal.
Lot, production and expiry date
Every box is printed with its lot number, production date and expiry date. Missing or handwritten dates are a warning sign.
Name, CAS line and strength chip
The product name sits above the compound and CAS number in small capitals, with the strength in a navy or accent coloured chip.
Watermark panel and navy band
A faint N watermark on an angled light grey panel, and a solid navy band along the edge. Print should be crisp, never blurred.
Address and NL mark
The side panel names NovaCell Healthcare, Rieteweg 21, 8041 AJ Zwolle, Nederland, with the Geproduceerd in Nederland badge.
Where to look on the front.
- 1
NovaCell mark
The N mark with the NOVACELL HEALTHCARE wordmark set beneath it. Sharp edges, colours never shifted.
- 2
Research use mark
Peptide packs carry the RUO mark: research use only.
- 3
Name and CAS line
The product name, with the compound and its CAS number in small capitals underneath.
- 4
Strength chip
Strength and form in a two part chip. Peptides and orals use the product’s own accent colour.
- 5
Watermark panel
A faint N on an angled light grey panel at the right edge of the front.
- 6
Navy band and NL mark
A solid navy band along the edge, with the Dutch flag and Nederland.
Something does not look right?
Keep the pack unopened, note the code and take photos of the front, back and seals. Send them to us and we will look into it.